Wrong product shipped out but talked to store clerk and awaiting correct size .
To be clear the part ordered was shipped out as ordered. The part was ordered incorrectly. I still have not been able to understand how this happened and it has happened with several other customers that have ordered this exact 3/4" repair kit for a 1" assembly that they have. It is clearly marked on the product page but I have since included additional clarification that it will not fit a 1" assembly.
Easy and good but it won’t fit How do I request a return Thanks
Somehow ordered wrong part however Sean called me right away and took action to resolve the issue. Thank you Sean and Backflow!
Item arrived as promised and worked well. Directions were easy to follow.
This repair kit was extremely hard to find in my area. Backflow Supply had it in stock and it shipped very quickly. I was extremely happy with the experience provided by Backflow Supply.