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04/20/2021
Christian T.
United StatesGreat price, even better customer service
Fantastic. Ordered a couple valves and the price was the best I found. I realized that I had ordered one incorrectly—after I received the tracking number. I contacted Backflow Supply and immediately Sean emailed back and told me not to worry—he would find and pull the order, replace the incorrect valve and get it sent. All my fault, but Sean went above and beyond to keep me from having to mail a return back and reorder new valves. Thank you so much for doing customer service RIGHT.