Customer Reviews
4.0 Based on 4 Reviews
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JW
03/15/2023
Jordan W.
United StatesPart was fine I didn’t use it however… it was a part I ordered on Saturday paid for 2 day shipping and received the following Friday. So I’d work on logistics not quality control
03/16/2023
Backflow Supply
I understand the frustration, but for the sake of our reputation I must explain. The item was ordered on 2/18, a Saturday when we are closed and it was requested to be shipped USPS priority mail which the post office shows STANDARD delivery time would be two business days. The USPS does not guarantee time frames. And it was not a special two day delivery, just a coincidence that it typically takes two business days to the customers area. If two day delivery was needed then shipping should have been selected that does guarantee it such as UPS. To compound the problem the following Monday we were open but the post office was not because it was Presidents' Day and therefore a federal holiday. Then for whatever reason the post office took a day longer to deliver than their stated time frame.
JH
05/13/2020
James H.
United StatesGood company to do business with
Found the website and videos to be a good source of information. The "how to buy the right kit was very helpful. Prompt shipping and delivery as promised. I would use them again.
JS
03/10/2020
Justin S.
United States
GW
05/21/2019
George W.
United States
As advertised - No issues
Good. Factory product, all the right o-rings and parts.